Urgent Seed Procurement — Answered in Hours
Planting window closing? Supplier defaulted? Phytosanitary rejection at the port? Message a SeedMatchGroup sourcing specialist on WhatsApp and get a triaged supplier plan within 24 hours — anywhere in the world.
When to use the emergency desk
If any of the following apply, don't wait for the standard RFQ cycle — WhatsApp us and we'll parallelise supplier outreach immediately.
Field is prepared, agronomic window is <21 days and the original supplier can't ship. We shortlist substitute varieties with matching maturity and disease package.
Flood, drought or hail wiped out the crop. We source replant-grade seed at volume, prioritising short-cycle varieties and available lots.
Shipment held at the port. We line up a compliant alternative origin and re-issue the phyto + origin documents through our export network.
Original breeder or exporter missed the shipment date. We match verified backup suppliers with in-stock lots and coordinate air freight.
Buyer, retailer or tender partner changed the variety spec. We map equivalents across breeders and confirm germination, treatment and certification.
Multiple small lots that must land together. We consolidate origins, cold-chain freight and destination clearance under one coordinator.
From WhatsApp ping to seed in the ground
- Step 1 · 0–1hTriage
A sourcing specialist reads your brief, confirms feasibility and asks the 3–5 questions we actually need.
- Step 2 · 1–24hSupplier plan
Verified suppliers with in-stock lots, indicative pricing, lead-time and freight route — usually 2–4 options.
- Step 3 · 24–72hOffer & docs
Confirmed offers, phytosanitary and origin documents mapped, freight quotes locked, payment terms proposed.
- Step 4 · 3–14dShip & land
Air or sea freight dispatched with tracked cold-chain where needed, destination clearance coordinated.
Timelines are typical, not guaranteed. Actual response depends on crop availability, destination country regulations, seasonality and freight capacity. We'll flag risks in the first message back.
Send us the brief on WhatsApp — a human replies, not a bot
Share the crop, target quantity, destination country and deadline. If you have a spec sheet or previous supplier's technical bulletin, attach it — we'll match it against equivalent varieties from our verified network.
Prefer a form? Send the brief with documents.
Attach route notes, field photos, previous supplier tech sheets or phytosanitary paperwork. Everything flows into the same emergency pipeline as WhatsApp.
Emergency procurement — questions we hear
How fast will I hear back?
Emergency requests submitted via WhatsApp or the priority form are triaged within one business hour and receive an initial supplier plan within 24 hours for most crops and origins.
Which situations qualify as emergency procurement?
Planting-window loss, weather-driven replanting, supplier default, phytosanitary or customs rejection at destination, sudden export-permit changes, and last-minute variety substitutions for a booked field campaign.
Do you charge extra for emergency handling?
No. Sourcing is free for buyers. Emergency handling uses the same supplier-paid model — you only cover the seed price, freight and duties agreed with the matched supplier.
Can you organise phytosanitary paperwork and air freight?
Yes. We coordinate phytosanitary certificates, origin documents, HS codes and cold-chain or air-freight logistics with our export partners.
Is WhatsApp secure for sharing project details?
WhatsApp uses end-to-end encryption. For confidential specifications we can move the conversation to email or a signed portal at any point.